Teladoc gives crew and their family members who are enrolled in Vanguard's medical coverage faster, easier, more convenient access to a doctor. With Teladoc, you can access a doctor over the phone or via online video 24 hours a day, 7 days a week.
When you aren't feeling well, simply log on to Teladoc's website or mobile app and request a visit. Shortly after, you will be connected with a U.S. board-certified doctor or pediatrician in Teladoc’s national network who can address your health concern, recommend treatment, and even prescribe medicine, if needed.
Teladoc offers quality care at a time and place that is convenient for you, plus the visit will cost you less than what you would pay to get care at a doctor's office, walk-in clinic, or urgent care facility.
Teladoc physicians can diagnose and recommend treatment for a number of non-emergency medical issues, such as:
- Colds and flu.
- Sore throat.
- Ear infections.
- Pink eye.
- And much more!
How to access a Teladoc provider
There are two simple steps that you must complete prior to being connected with a Teladoc doctor.
- Complete the online registration process at teladoc.com/Aetna or via the mobile app that can be downloaded at teladoc.com/mobile.
- Provide some general medical record information on the patient who is seeking services.
After these steps have been completed, requesting a consult with a doctor via phone or online video is as easy as going online and providing some details about your current condition and location. A physician will then contact you to discuss your medical concern.
You may register online and provide general medical history at any time, so that part of the process will already be complete when you need to use Teladoc.
Below are the costs associated with using Teladoc's services based on your Vanguard medical plan.
|High-Deductible Health Plan (HDHP)*||Aetna HealthFund|
|Before you meet your deductible||$40||
After you meet your deductible
|$8 (20% coinsurance)||
|*You may use your health savings account (HSA) for reimbursement.|
Please note that if you have access to a CrewCare facility, that option may be the most cost-effective choice for your care.
Teladoc's website, teladoc.com/Aetna, offers more information on covered services and how to speak with a physician. Register today to take advantage of this convenient benefit and feel better whenever and wherever you are. You may also contact Teladoc by calling 855-teladoc (835-2362) or downloading their mobile app.